9/27/2023 0 Comments Ufocus htc u11![]() In some instances, we may be able to deploy a software update to address an issue. We apologize for any inconvenience you have experienced and appreciate your patience as we work quickly to investigate this matter. As such, we investigate all reported issues with Google Pay. We are committed to delivering great customer experience. The unlocked model might receive a bugfix update soon, but there is no concrete ETA. HTC needs more time to fix the SafetyNet issue. Sprint is finally rolling out the stable Pie update. Unfortunately, we don’t have a timeline yet. People are taking their frustrations out to different social media platforms as the carrier confirmed the update a year ago. You can say lucky are those who use Sprint-branded HTC U11 because they didn’t get Android Pie. Something in the updated phone keeps on flagging it as tampered. And, you shouldn’t expect banking and payment apps to work as well. Obviously, having to fail in the SafetyNet attestation results in broken Google Play certification. Looking at the concerns, we think the update has brought something to mess with the API. The search engine titan uses SafetyNet API to check whether or not your phone is tampered. The problem might be the error in communication between Google and the device. Remember to log your issue if you’re a new person with this problem though, the more info they have about failures the better. It sounds like we just have to wait and see at this point. The guy was very apologetic about the issue, said that a bunch of reports are coming in like that, and that they’re working on a solution and escalating it to some other troubleshooting team. ![]() Argh!)Įdit 2: HTC called me on October 7 and confirmed a bunch of the details, mostly just what I said in my original email. What on earth is going on? How do I get my phone ‘happy’ again so I can use Google Pay? Thanks…Įdit: I did a full Factory Reset / Wipe from the bootloader and it’s still failing the security check (It also failed to download my Google Play app backups, so I had to do a lot of stuff by hand. The bootloader is still locked, but if you open it you get a “Security checking failed DENY – Security Warning” then some message about flashing with unauthorized ROMs (I have never done this). It’s an unlocked (no carrier lock) North American phone with one SIM slot. Phone is running the Android 9 update, version 3.37.617.1. I poked around a bit and there’s a line in Play Store under Settings->About that says “Play Protect Certification” -> “Device is not certified”.Īs far as I know I did not do anything between 2:00 and 3:30 with my phone, to heck with anything that would modify the system software. Around 3:30, I went back to the same store and got an error screen saying “Your phone can’t make contactless payments as it doesn’t meet software standards.” Hi everyone, I was using my U11 today and I paid for some stuff with Google Pay, no issues. Fast forward to a couple of days later, many started seeing issues with the payment application. The strange thing is they could use the app immediately after installing Pie. Many are experiencing problems with Google Pay, post the update. US unlocked HTC U11 users got the same in the beginning of last month. Slowly, the package found its way to different regions and carrier-branded units. However, the build got pulled soon after.Ī month later, they officially resumed the rollout process. They untied Android Pie for the first time in May this year. They test the patience of the customers when it comes to software overhauls. Oddly enough, some don’t even bother delivering them at least once. Some OEMs take a long time before they finally release the OTA. Timely firmware updates are paramount to a smartphone user. T-Mobile G1 / HTC Dream – the first commercially available Android phone The value for money handsets along with their own reluctance to decrease the prices have brought them down in the market. You know HTC released the first ever Android phone, don’t you? Despite being the pioneer, they are going through the worst of their times. ![]() And today, the platform runs on more than two billions of devices around the globe. Owing to its rising popularity, Nokia had to halt their business for a short period until HMD Global revived the company. Original story (published on October 25, 2019) follows:Īndroid has literally disrupted the smartphone market. New updates are being added at the bottom of this story…….
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